Category: Client Engagement

Stay up-to-date on all things legal technology, including practice management, payments, automation, and more.

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Matter Management

Data Analytics: You Can’t Manage What You Don’t Measure

Our title borrows a famous quote from William Edwards Deming, an American engineer, statistician, professor and author often labeled “the original data scientist.” Deming also said, “Without data, you’re just another person with an opinion.” Fortunately, the legal landscape is rapidly shifting, and digital transformation is allowing us to inform

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Law Firm Operations

Legal Practice Management Software Pricing: 6 Quick Tips

Purchasing a new practice management system is a major step in moving towards increased productivity, efficiency and collaboration. However, when it comes to purchasing a legal practice management system (LPM), it is not a one-and-done deal. Your law firm will come to see that there are many LPMs to choose

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Matter Management

The Human Side of SOC 2: It’s About More Than Just Technology

All organizations – particularly those that outsource crucial business operations to third-party technology businesses and SaaS companies – must ensure that their data is handled properly, protecting customers from data theft, extortion, and malware attacks. Service Organization Control 2 (SOC 2) provides a framework to help stakeholders ensure that vendors

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paralegals gathered together in a meeting
Law Firm Operations

How Paralegals Promote Productivity by Terminating Tedious Tasks

Just because you’re a few rungs from the top of your law firm’s ladder doesn’t mean that you cannot make a significant contribution. Outside of your ordinary course of duties, paralegals like you are often tasked with assisting legal leaders with special assignments, such as preparing preliminary research on making

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Law Firm Operations

Why Branded Touchpoints Are More Important Than Ever Before

With so much technology at our fingertips, individuals are inundated with information in the form of email, text messages, news alerts and social media notifications. As a business, it can be difficult to cut through all of the “digital noise” and connect with people; branded touchpoints are more important than

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