We are full speed ahead on 2023 goals, and 2022 is already in the rearview mirror. What a year it was! As a team we looked back on the year’s accomplishments, weighing your feedback and reviews, and the result is a list of CARET Legal users’ favorite updates and new features from 2022.

The Fall CARET Legal product update is packed with new, and much anticipated features. Keep reading to learn how you can improve your workflow, and your client experience, directly within CARET Legal.

A siege mentality has long pervaded attempts to secure IT networks, encrypt data, and control access to a law firm’s sensitive information. That thinking tracked along medieval concepts of securing a fortress using thicker walls, stronger gates, and deeper moats. If you remained inside the walls, then you were protected, but if you ventured out then risks spiked, and all protection was lost.

Communication is imperative to the success of any law firm, especially when most businesses are operating on hybrid or fully remote work schedules. According to a recent survey, about 16% of firms invested in communication software at the onset of the pandemic in addition to other cloud-based practice management systems. And with the way things are trending, having open communication is going to be integral to building out your practice and making your business a success. However, it isn’t just communication between clients about the status of the cases that’s important, but also communication within the firm and keeping employees on the same page about tasks and matters.

Our title borrows a famous quote from William Edwards Deming, an American engineer, statistician, professor and author often labeled “the original data scientist.” Deming also said, “Without data, you're just another person with an opinion.” Fortunately, the legal landscape is rapidly shifting, and digital transformation is allowing us to inform our business strategy opinions with facts. Firms of the future will enjoy a new digital reality with the help of practice management platforms and data analytics solutions. As new tools reduce complexity, data analytics has become a primary driver of business strategy. This is particularly in response to the continuing situation with COVID-19, which has changed every aspect of how and where law firms work and collaborate.

It can be daunting to even think about migrating to legal practice management systems. While you may know the move is needed, transitioning from the outdated software applications your firm uses now to a new modern system for the future – the process of data migration – can be stressful. The key is being prepared and planning ahead! Here are a few things to consider to ensure a successful migration.

Law firms are common targets of cyberattacks due to the sensitive information they obtain and store and their slow adoption of cybersecurity policies.

Although many people think that customer management relationship systems (CRMs) are relatively new in existence, the practice of keeping customer records has existed for centuries. Merchants, even those selling their wares in ancient times, understand that it’s much easier to sell your goods to a current or past customer than to try to cultivate new business.

Most lawyers have multiple clients, and many will work in more than one firm throughout their careers. These circumstances dramatically increase the possibility of conflicts of interest between former and new clients.