We are full speed ahead on 2023 goals, and 2022 is already in the rearview mirror. What a year it was! As a team we looked back on the year’s accomplishments, weighing your feedback and reviews, and the result is a list of CARET Legal users’ favorite updates and new features from 2022.

When news breaks about businesses being hacked, it usually focuses on big social media or technology companies like Facebook or Microsoft. However, experts say cyber criminals also consider government agencies, financial institutions and law firms to be high-value targets. In fact, the American Bar Association reports that one-third of law firms with over 100 attorneys have experienced a data breach.

CARET Legal ranks #1 in the high performer category on customer satisfaction in the G2 Report on Legal Practice Management software. The honor is huge, as G2 is the leading software peer review site, and the rankings are based on the reactions and feedback from the people who matter most: experienced attorneys and law firm…

If your law firm’s current technology solution isn’t working, it’s time to consider an end-to-end solution that will cater to all your business needs. When your firm has decided to incorporate new legal technology into its practice, you must apply a comprehensive onboarding and training process to help ensure buy-in, acceptance, and adoption by lawyers, staff members and clients.

Today’s legal clients demand high-quality service from their attorneys, particularly regarding technology. Using the latest legal technology typically makes an attorney more efficient, accurate and productive, resulting in happier clients and more time to do what they are trained to do: practice law.

In poker, table stakes are the money or chips a player needs to lay on the table to be part of the game. Similarly, in a law practice, your ability to compete in legal services increasingly depends on the tools you have available to deliver excellent service to clients. In recent years, the shift to remote work and the increasingly sophisticated demands of clients have upped the ante on practice management software. Standard practice management software features have shifted from nice to have to must-have.

We, as professionals, have been working remotely for years, long before the pandemic. Attorneys and paralegals have been emailing work home to themselves forever – despite IT’s pleas to not do that (you know who you are). The hybrid work environment is not new. What is new, however, is the normalization of it.

Communication is imperative to the success of any law firm, especially when most businesses are operating on hybrid or fully remote work schedules. According to a recent survey, about 16% of firms invested in communication software at the onset of the pandemic in addition to other cloud-based practice management systems. And with the way things are trending, having open communication is going to be integral to building out your practice and making your business a success. However, it isn’t just communication between clients about the status of the cases that’s important, but also communication within the firm and keeping employees on the same page about tasks and matters.

Each year, the CARET Legal development team releases hundreds of updates and dozens of new features to help law firms be more efficient and profitable. While this year was full of updates and changes, CARET Legal users have spoken, and we’re pleased to share our top 10 releases of 2021.