Tag: Case Management

Stay up-to-date on all things legal technology, including practice management, payments, automation, and more.

Woman typing on a laptop with a mobile phone on the desk
Law Firm Operations

Are You Guilty of These Five Email Faux Pas?

Email is one of the most popular forms of communication in modern law firms. According to the American Bar Association’s 2019 Legal Technology Survey Report, 91% of respondents used email to communicate with clients. Despite its prevalence, many attorneys aren’t using the right systems or tools to efficiently manage the

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family
Law Firm Operations

Automating Your Family Practice: One Firm’s Journey

Solo family law practitioner Bob Noone recently shared his experiences with technology over his 37+ years in practice. His interest in and willingness to adopt technology to make his practice more efficient served him well for many years before the COVID-19 pandemic hit and allowed him to seamlessly continue operating

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Man looking at skyscrapers
Law Firm Operations

Invest in Vision

Blockbuster and Kodak dominated their industries…until they didn’t. Their tales, though inherently different, share a common thread: both were wildly successful companies that failed to adapt and innovate, until they could no longer compete in an evolved marketplace. While neither of these companies were involved in the legal technology industry,

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Employees collaborating in the office
Law Firm Operations

Employee Engagement Means Increased Productivity and Revenue

In today’s unique atmosphere and environment, it is especially challenging to engage employees. An engaged employee is enthusiastic about his/her work and does positive things to further his/her employer’s reputation and interests. In contrast, a disengaged employee may do only the minimum job requirements or may actively damage his/her employer’s

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Clock image overlapping someone on the computer billing for time
Law Firm Operations

How To Increase Billable Hours

There are only so many hours in a day and a finite period of time to work. Therefore, the questions remain: How can billable hours and productivity be increased? How can a timekeeper increase productivity? How can a timekeeper feel more confident about the billable time recorded?

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Three way reconciliation report in CARET Legal
Reporting & Analytics

Three-Way Trust Reconciliation Explained

Whether your state calls it an “IOLTA account” or an “ILTA account,” attorneys are responsible for any trust/escrow/IOLTA funds. Most bar associations require a three-way reconciliation of the IOLTA account. Depending on the software you use for managing your firm’s trust funds, this could be as simple as pressing a

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Attorney on his laptop using secure legal practice management software
Law Firm Operations

Security Key to Attract and Retain Clients

Due to current events, remote work has now become routine. In this new environment, many law firms have not adequately considered how to attract and retain their clients. One issue that should be of concern to every practice is cybersecurity—law firms are second only to financial institutions in being targeted

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