Category: Client Engagement

Stay up-to-date on all things legal technology, including practice management, payments, automation, and more.

image header, two parties shaking hands after mediation with a lawyer sitting behind desk
Client Engagement

How Communication Tools Can Improve Mediation Outcomes at Your Firm

In mediation, where outcomes rely on clear communication and trust, the right tools can streamline information sharing, keep all parties aligned, and foster collaboration. For attorneys guiding clients through complex negotiations, effective communication methods help clients reach faster, more favorable resolutions with fewer misunderstandings.

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attorney and client interaction and engagement
Client Engagement

The Art of Client Engagement for Legal Professionals

Keeping up with the latest ways to connect with your clients is key to building strong and lasting growth. Many law firms are diving right in, moving away from the old-fashioned legal advice model to a more personalized experience. They’re focusing on understanding each client’s unique needs and situations. This

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Client relationship management
Client Engagement

Enhancing Trust Through Law Firm Client Relationship Management

One stand-out factor that distinguishes a thriving law firm from an average one is trust. Trust is the bedrock upon which client relationships are built and sustained, influencing retention, referrals, and ultimately, the bottom line. But, how exactly do you go about building trust? The answer lies in bettering your

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Attorney-client relationship
Client Engagement

The Future of Managing Client Relationships Is in Your Law Firm’s CRM

For law firms, the fundamentals of effective practice management remain unchanged – defining goals, objectives, processes and strategy are still the keys to success. However, the technology available to execute on those foundations has evolved tremendously. Today’s robust legal practice management systems and CRM (customer relationship management) tools can optimize

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group of lawyers celebrating their legal practice management software implementation
Law Firm Operations

Biggest Hits of 2022

We are full speed ahead on 2023 goals, and 2022 is already in the rearview mirror. What a year it was! As a team we looked back on the year’s accomplishments, weighing your feedback and reviews, and the result is a list of CARET Legal users’ favorite updates and new

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person working on a secure legal practice management mobile application
Matter Management

Meeting Legal Clients’ Digital Security Expectations

When news breaks about businesses being hacked, it usually focuses on big social media or technology companies like Facebook or Microsoft. However, experts say cyber criminals also consider government agencies, financial institutions and law firms to be high-value targets. In fact, the American Bar Association reports that one-third of law

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the cost of a legal practice management system
Law Firm Operations

Law Practice Management: There Are Cost Savings in the Cloud

While most law firms understand that cloud-based practice management is an option for them, many still hesitate when it comes to adopting new technologies, according to the 2021 ABA Legal Technology Survey Report. Twenty-five percent of the lawyers surveyed said their firm doesn’t use cloud services. Those holding out are

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