About Rolfes Henry
In an industry steeped in tradition and paperwork, making the shift from on-premise hosting to cloud computing is no small feat. Rustil Mack, the proactive office manager at Rolfes Henry, a prominent civil litigation firm, recognized the need for change. The firm adapted to the evolving digital landscape through her foresight and leadership, leveraging CARET Legal’s robust functionalities and transforming their operations into a more cohesive and efficient system. This allowed multiple office locations across states to collaborate with enhanced visibility, fostering a united front in their approach to legal services. Here’s an in-depth look at how this transition unfolded, highlighting the firm’s newfound efficiencies and reinforced confidence in CARET Legal.
Pioneering Change with Cloud Computing
As 2019 drew to a close, Mack spearheaded the initiative to embrace technology in a big way at Rolfes Henry. This move couldn’t have been timelier, as the global pandemic soon necessitated remote working conditions. The transition to the cloud allowed the firm to navigate this new normal effortlessly, uniting their multiple office locations across states, promoting easy collaboration, and offering real-time visibility into ongoing cases. Rustil recalled the tremendous impact of the shift, stating, “If we hadn’t made the move from paper into CARET Legal… it would have been a different scenario for us. It was key when everybody was remote.” This cloud-based approach enabled their employees to work from different locations without overwhelming a central server, ensuring business continuity during unprecedented times.
Streamlining Operations with CARET Legal
Previously, the firm’s operations were scattered across various platforms, creating an environment ripe for inefficiencies and duplication of tasks. The integration of CARET Legal turned these disjointed systems into one unified, streamlined platform. The platform’s robust functionalities were a substantial upgrade, offering ease in billing processes and the flexibility to amend invoices quickly. Additionally, its user-friendly system meant that attorneys new to the firm could quickly come up to speed, becoming productive and efficient team members.
Mack described the newfound efficiencies: “CARET Legal can be customized, so we can add fields as needed. The billing side of CARET Legal is awesome, and our attorneys say that they like the time entry side, too.” This shift resulted in substantial time savings and fostered a more synergized work environment, making operations at Rolfes Henry smoother and more cohesive.
A Five-Year Renewal: Reinforced Confidence in CARET Legal
Rolfes Henry’s successful adoption of CARET Legal has blossomed into a relationship grounded in trust and mutual growth. Mack and her team recently expressed their unflinching confidence in the platform by committing to a renewed partnership with CARET Legal for another five years. This decision signals a strong endorsement of the platform’s capabilities in meeting the firm’s ever-changing needs.
Reflecting on this decision, Mack explained, “We decided to partner with CARET Legal for another five years because it manages the large amount of data and info we have well.” Rolfes Henry’s renewed partnership is a testament to CARET Legal’s responsive support and commitment to continuous improvement, attributes that have cemented the firm’s trust in the platform.
“We decided to partner with CARET Legal for another five years because it manages the large amount of data and info we have well.”
RUSTIL MACK, OFFICE MANAGER
Rolfes Henry’s journey embodies a tale of successful transformation in the legal sector. Under Mack’s stewardship, the firm has embraced technological advancements and leveraged CARET Legal’s robust capabilities to foster a more unified and efficient operational framework.
In her endorsement of the platform, Mack asserted, “I can’t imagine that any law firm that will look at it wouldn’t think it’s a good program… it’s a very powerful program with a ton of information at your fingertips.” With their strong alliance with CARET Legal, Rolfes Henry represents a perfect blend of tradition and modernity in the legal industry.
“I can’t imagine that any law firm that will look at it wouldn’t think it’s a good program… it’s a very powerful program with a ton of information at your fingertips.”
RUSTIL MACK, OFFICE MANAGER